Help & Support!

Here you will find access to our helpful material to understand how our site works and you can get the most out of “CashoutEmpire.com”

OUR FAQS

ABOUT & SERVICES

What is 10% cashback?

We thought you’d ask!

We invested heavily in our infrastructure after Empire Market died and let us down in the process.

We have come up with an incentive to give 10% cashback on every single order to all our customers who will send us either “Screenshots” or “Videos” with a handwritten tag that says “CashoutEmpire” after receiving their items/services.

It’s that simple and there are no catches!

So for example, if you place the order for a “Fake ID” for $150 after sending us a video or photo of your ID with our tag that says “CashoutEmpire” you will be awarded $15 in BTC for your next order.

How does CashoutEmpire.com work?

You start by placing an order with us after you have read the description and terms of the product and you are happy to go ahead.

Placing an order is very simple, simply select the item or service that you are interested in, add to your cart then checkout using the crypto.

Why should I trust you with your services?

We appreciate your skepticism there are a lot of scammers/rippers on both the clear and darknet.

However, we are #Cashout vendors, we had over 1,200+ sales on Empire Market before it was taken out due to DDoS.

We are professionals in this and we have been doing this for years now with huge success.

Apart from the feedback our clients give, you can go through our website and make up your own mind.

We receive many orders every day from our clients and they always recommend our services to others once they receive their services.

So be rest assured of our legitimacy.

Our Guarantee & Promise

On occasion, there are delays in shipping and problems with customs for international orders.

If packages are lost, damaged, or intercepted by customs we will resend a new package.

We try to satisfy all our clients to the best we can but we also require you to be patient with us in times of delay and problems.

We guarantee the safety passage of your package, all our packages are customized + sealed, and declared as “gifts” which means that they are exempt from customs-free (for international customers).

We do NOT provide refunds however we do replace your order if there is a failure in delivery.

When will we consider a crypto refund ?

As a general rule of thumb, we always offer replacement of products and our services but in exceptional cases, we do offer a full crypto refund minus the crypto fees, or replacement where appropriate.

What are the likely scenarios for a crypto refund?

  • If the package was intercepted by custom twice after being insured both times.
  • Goods/items are damaged and unable to serve the purpose you bought those for.
  • Items being lost.
  • Please include any proof if it applies in your case so we can issue a refund as quickly as possible.

Note: If we decide to refund, you shall be refunded through the same crypto you paid for your services/items.

PAYMENTS

How can I pay here?

When you are shopping online the conventional payment methods are PayPal, Stripe and Credit Cards but here at “CashoutEmpire” we are not a conventional online shop; to protect ourselves and your identity we accept cryptocurrencies as a payment method.

Currently, you can pay with the following cryptocurrencies on CashoutEmpire:

  • Bitcoin
  • Ethereum
  • Litecoin
  • Monero
What exactly is a cryptocurrency?

A cryptocurrency is a digital or virtual currency designed to work as a medium of exchange.

It uses cryptography to secure and verify transactions as well as to control the creation of new units of a particular cryptocurrency.

Essentially, cryptocurrencies are limited entries in a database that no one can change unless specific conditions are fulfilled.

Centralized vs. Blockchain Payments

With this approach, cryptocurrencies do not rely on central banks or trusted third parties to verify transactions.

Cryptocurrencies are decentralized and run by a network of computers instead of a single person or a company.

The money you own is stored in a digital wallet you keep in the cloud or offline on a PC and can be sent to someone via a computer or a mobile device like a smartphone.

Each transaction is recorded in what is called a blockchain that is publicly available to all currency holders.

To learn more about cryptocurrencies and how they work, please have a look for example at blockgeeks.com.


What is the difference between Bitcoin, Ethereum, Litecoin and Monero?

Bitcoin, Ethereum, Litecoin, and Monero are all cryptocurrencies, let us have a look at the differences and advantages.

The cryptocurrency Bitcoin was created in 2009 by a programmer or group of programmers using the pseudonym Satoshi Nakamoto.

Each bitcoin can be broken into fractional units, with up to eight decimal places of precision.

For example, if one bitcoin is worth $1,000 and you need to pay for a $20 item, then you would send 0.02 bitcoins (abbreviated BTC).

All information is transparent and details of every financial transaction involving Bitcoin are available on a public “ledger” known as the blockchain, for everyone to see.

While personal information is not visible, you can see what amount was transferred, and what Bitcoin address it was sent to.

This makes it easy to verify transactions and makes it impossible for Bitcoin to be manipulated by any person, organization, or government.

As all information is available to the public, there is a need to obfuscate the journey of your transactions by tumbling your coins.

  • ETHEREUM

Launched in 2015, Ethereum is an open-source, blockchain-based, decentralized software platform used for its own cryptocurrency, ether.

Ethereum is not just a platform but also a programming language (Turing complete) running on a blockchain, helping developers to build and publish distributed applications.

a) Etherium is an open-source computing platform and operating system.

b) Also has its own associated cryptocurrency, ether.

c) One of the big projects around Ethereum is Microsoft’s partnership with ConsenSys.

The applications run on Ethereum are run on a platform-specific cryptographic token, ether.

During 2014, Ethereum had launched a pre-sale for ether which had received an overwhelming response.

Ether is like a vehicle for moving around on the Ethereum platform and is mostly sought by developers looking to develop and run applications inside Ethereum.

Ether is used broadly for two purposes: it is traded as a digital currency exchange like other cryptocurrencies, and it is used inside Ethereum to run applications and even to monetize work.

  • LITECOIN

Litecoin advertises itself as a “cryptocurrency for payments based on blockchain technology.”

Its primary focus is to act as a medium for transacting payments without a bank or other third-party intermediary.

Litecoin uses very similar technology to Bitcoin, but with the ability to conduct transactions faster than Bitcoin.

How much faster?

According to Litecoin, it takes two-and-a-half minutes to “process a block” compared to Bitcoin’s ten, making the currency four times faster than bitcoin. The tradeoff is that a transaction done in litecoins may not be as secure as a transaction done in bitcoins.

Same as Bitcoin, also Monero is a cryptocurrency.

In contrast to Bitcoin, Monero transactions are completely private due to the architecture of Monero.

With this, no one will be able to see how much Monero you own, to which addresses you send it to, or from where you received it.

This makes it very attractive for our users and the reason why we do recommend using Monero over Bitcoin on CashoutEmpire.com.

What are wallets and addresses?

People who wish to hold and spend Bitcoin, Litecoin, or Monero must create a wallet, which stores the information needed to complete transactions.

The coins themselves remain a part of the blockchain, but your wallet contains the information necessary to access and use your own coins.

To send coins to someone else you need to know an address where you can send the coins to.

This is something similar to a bank account number, this address belongs to the wallet of the person you want to send the coins to.

If you now send the coins to the address, they will appear in the recipient’s wallet, the same process applies when someone sends coins to your address.


How Payments work on CashoutEmpire.com?

Our payment process is very simple.

When you order on our CashoutEmpire.com we first take a look at fulfilling your order ourselves, if you are not located near us we will get one of our trusted suppliers to ship the order to you and provide us with the necessary details such as tracking which we can then pass onto you.

In cases where we use our trusted partners to process your order that does not mean you will be getting any less quality of service from us. 

In the event of a problem, we will always be your point of contact and resolve any problem by taking appropriate action.

VENDORS

Our Vendor Selection and Requirements

CashoutEmpire.com was born after the Empire Market was taken out on the 23rd of August by DDoS.

We had sold over 1,200+ orders on Empire Market and lost a lot of money when it went down.

Fellow vendors on Empire Market we can feel your pain; because you are already experienced with vending we would love to see you partnering with us to serve our existing and new client base.

However, due to a lot of scams going around we have high requirements for our vendors to be able to keep up the high quality that we offer our clients.

If accepted, you will be paid on a “post-payment” basis meaning you will deliver the service to us or our client first and then get paid after, if you have a problem with that please DO NOT contact us, there are NO EXCEPTIONS to this.

We expect a top level of both product and service quality from our vendors.

Only vendors who know their product and have a professional appearance will be accepted as vendors.

Please understand that your customers are the key to your and also our success.

That is why we will offer them the best experience they can have on CashoutEmpire.com.

We will take the following information into account for deciding about your application.

Please understand that there are no “hard” requirements like a certain rating on other markets. The overall appearance is what matters.

  • Post Payment
  • Product portfolio
  • Product descriptions and images
  • Total orders on Empire or other markets (at least several hundred)
  • Ratings on other markets
  • Feedback on forums
  • Professionalism in messages

If you agree to our above requirements and willing to make money then we would love to hear from you.

Is there a Vendor Bond?

No, there is no vendor bond on CashoutEmpire at present. 

You will never communicate directly with our customers you will be fulfilling the role as one of our many suppliers.


I am interested, how to become a vendor?

If you agree to our vendor terms and think you meet the mentioned requirements, feel free to submit your application through our contact us form or contact us through chat to say hi.

Please include all information that might be necessary like names on other markets and a short introduction in your application.

You can send us a message through our contact us page here.